Please be aware that any re re re payments a lot more than thirty days later are going to be reported as ‘late’ towards the credit agencies.

Now it is possible to enter the beneficiary information just through the application procedure. It is possible to phone Credit customer that is strong at (833) 850-0850 or call us via online talk for more info.

Credit intense is just an unit of Austin Capital Bank, a FDIC insured bank. As being a United States based insured depository organization, Austin Capital Bank is held towards the strictest criteria and protocols for protecting your individual, economic, and credit information and cash.

All Credit products that are strong constructed on Austin Capital Bank’s Trident technology platform.

Trident technology allows Austin Capital Bank to firmly provide economic solutions via the internet with bank grade protection for all you individual, credit, and monetary information. Included in a bank, all records and funds handled regarding the Trident platform are completely insured because of the Federal Deposit Insurance Corporation (FDIC) as much as the best allowable FDIC insurance restrictions.

The Trident Technology system encrypts sensitive and painful personal and economic information at numerous levels in its databases and application in addition to utilizing a HTTPS/SSL 256 bit encryption layer along with your internet browser to safeguard your details whilst in transportation betwixt your internet browser while the Trident Technology system. As well as the protection protocols and technology described above, Austin Capital Bank while the Trident Technology system are susceptible to regular IT audits and penetration evaluation by both Federal and State Agencies along with expert information that is third-party companies.

All workers of Austin Capital Bank are at the mercy of court records and credit checks before they have been qualified to get in on the financial institution.

Calling Credit Intense

Based on your inquiry, get the department that is right www. CreditStrong.com/Contact-Us

At www. CreditStrong.com for those who have a concern about your Credit Strong account or application, please contact our support group at (833) 850-0850 Monday – Friday 8am to 5pm CST, or perhaps you might use Live talk on our web site to achieve them.

Chat communications and voicemails delivered outside these hours will get a reply regarding the business day that is next.

Credit intense provides a joint venture partner system. It is possible to find out more about any of it right here: https: //www. Creditstrong.com/affiliates/

For various partnerships, please contact us at www. CreditStrong.com/Contact-Us or www. Austincapitalbank.com and supply us with your contact information and a quick summary of one’s partnership concept.

We love comments from customers and suggestions! Our company is constantly increasing our items and solution.

We can improve service or a new product or feature we should offer, please contact us at if you have an idea on how:

• Submit a message that is secure online talk at CreditStrong.com
• Submit a message that is safe secure message kind at CreditStrong.com/contact-us

Please call us instantly by having a description associated with the error or bug by:

• Publishing a safe message via online talk at CreditStrong.com; or
• Publishing a message that is protected secure message form at CreditStrong.com/contact-us

Before they become publicly available, we’re human and sometimes mistakes can slip by us while we strive to offer a bug free platform and have a rigorous quality assurance and testing program for all software and upgrades. We appreciate you bringing any bugs/errors to the attention.

If a concern is had by you about an item, service, or your bank account, please contact us:

• Please contact us at (833) 850-0850 during normal company hours Monday through Friday 8 am to 5 pm CT
• Online Live Chat Monday through Friday 8am to 5pm CST, excluding vacations – Chat messages delivered outside these hours will get an answer in the next working day

Should you want to register a problem:

We attempt to offer excellent items and customer support and apologize that your particular experience have not met your expectations.

To register a issue about an item or solution you have got gotten, you could submit your issue in every associated with the after methods:

• Submit a safe message via online talk at CreditStrong.com
• Submit a message that is protected secure message type at CreditStrong.com/contact-us
• Write us at: Credit intense, 8100 Shoal Creek Blvd., Austin, Texas 78757

To register a formal issue against our moms and dad business, Austin Capital Bank SSB, you may possibly proceed with the process below:

Customer Complaint Notice

HOW EXACTLY TO FILE A problem

Austin Capital Bank SSB is chartered beneath the guidelines associated with the State of Texas and by state law is at the mercy of oversight that is regulatory the Texas Department of Savings and Mortgage Lending. Any customer desperate to file a problem against Austin Capital Bank SSB should contact the Texas Department of Savings and Mortgage Lending through one of many means indicated below:

In-person or by U.S. Mail: 2601 North Lamar Boulevard Suite 201 Austin, Texas 78705-4294 phone number: (877) 276-5550 Fax quantity: (512) 936-2003

*Please be encouraged that by pressing the web link above you certainly will keep Credit Strong’s site. The web link is supplied just as being a courtesy. Credit intense will not endorse or get a grip on the information of alternative party sites.